Terms & Conditions
Terms & Conditions
10XDigital Networks @10xdn
Terms & Conditions
Effective Date: [07th Feb 2026]
These Terms & Conditions (“Terms”) govern the access to and use of the website 10xdigitalnetworks.com (“Website”) and the engagement of services provided by 10XDigitalNetworks, 10XDigital Networks, 10XDN (“Company”, “we”, “us”, “our”). By accessing the Website, communicating with us, or engaging our services, you agree to be legally bound by these Terms.
If you do not agree with any part of these Terms, you must refrain from using the Website or engaging our services.
1. Nature of Services
10XDigitalNetworks is a professional services enterprise providing strategic consulting, digital commerce solutions, marketing, branding, systems design, and execution services. Our services are delivered through time, expertise, intellectual capital, and structured processes.
All services are provided on a best-effort, professional, and advisory basis and do not constitute guarantees of specific commercial, financial, or performance outcomes.
2. Engagement & Scope of Work
All engagements are governed by a mutually agreed scope of work, proposal, estimate, email confirmation, or written communication (collectively, the “Scope”).
Any work outside the agreed Scope shall be treated as out-of-scope and may require:
- Revised timelines
- Additional commercial consideration
- Allocation of add-on hours or resources
No verbal communication shall be deemed binding unless confirmed in writing.
3. Client Responsibilities & Dependencies
The Client acknowledges that successful delivery of services is dependent on timely cooperation. Accordingly:
- Delays caused due to the Client’s failure to provide inputs, assets, approvals, access credentials, or decisions shall not be considered delays attributable to 10XDigitalNetworks.
- Project timelines shall automatically extend in proportion to such delays without penalty or liability.
- Strategic, creative, or operational decisions taken by the Client, even if advised otherwise, shall remain the Client’s responsibility.
- Outcomes are materially influenced by Client actions, market conditions, third-party platforms, and operational execution beyond our control.
4. Payments, Fees & Milestones
Unless otherwise agreed in writing:
- 75% of the total engagement value is payable upfront prior to commencement of work.
- 25% is payable at the start of the second milestone or phase.
- All payments are due without set-off, delay, or deduction.
Non-payment or delayed payment may result in:
- Suspension of services
- Extension of delivery timelines
- Termination of engagement
5. No Refund Policy
All payments made to 10XDigitalNetworks are strictly non-refundable.
Payments represent reservation of capacity, allocation of professional time, strategic expertise, and opportunity cost. Once work has commenced, refunds shall not be entertained under any circumstances.
In cases where there is a demonstrable shortfall in scope delivery attributable solely to 10XDigitalNetworks, the Company may, at its sole discretion, offer add-on service hours to be rendered against the engagement. Refunds shall not be issued.
6. Revisions & Change Management
Unless explicitly stated:
- Revisions are limited in number and nature
- Repeated iterations arising from subjective preference changes may be treated as out-of-scope
Change requests impacting scope, effort, or timelines shall be assessed separately and may require additional commercial terms.
7. Intellectual Property Rights
All concepts, frameworks, drafts, methodologies, systems, designs, and materials developed during the engagement shall remain the intellectual property of 10XDigitalNetworks until full and final payment is received.
Upon full payment, rights transfer shall be limited to the agreed deliverables only. We reserve the right to showcase work for portfolio, marketing, and credential purposes unless expressly restricted in writing.
8. Confidentiality
Both parties agree to maintain confidentiality of proprietary, strategic, technical, and commercial information exchanged during the engagement. Confidential obligations survive termination of the engagement.
9. Limitation of Liability
To the maximum extent permitted by law:
- 10XDigitalNetworks shall not be liable for indirect, incidental, consequential, or special damages.
- Our aggregate liability, if any, shall be limited to the total fees actually received for the specific engagement.
10. Disclaimer of Guarantees
We do not guarantee:
- Revenue growth
- Market traction
- Advertising performance
- Rankings, conversions, or ROI
All projections, insights, or recommendations are indicative and subject to external variables.
11. Dispute Resolution & Arbitration
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or services:
- The parties shall first attempt to resolve the matter through good-faith negotiations.
- If unresolved, the dispute shall be referred to binding arbitration.
- Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996.
- The seat and venue of arbitration shall be Ahmedabad, Gujarat, India.
- Courts at Ahmedabad shall have exclusive jurisdiction.
12. Termination
We reserve the right to terminate or suspend services:
- For breach of these Terms
- For non-payment
- For conduct that disrupts professional engagement
Termination shall not entitle the Client to any refund.
13. Force Majeure
We shall not be liable for failure or delay caused by events beyond reasonable control, including but not limited to natural disasters, government actions, platform outages, or force majeure events.
14. Communication
All official communication must be directed to support@10xdigitalnetworks.com. We are not responsible for communications through unofficial channels.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
16. Amendments
We reserve the right to modify these Terms at any time. Continued use of the Website or services constitutes acceptance of revised Terms.
By engaging with 10XDigitalNetworks, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
